9 - Freq Smart Retractable Heating Masturbator

1. Shipping Policy​ (1) Shipping Range​ Our products can be delivered to most countries and regions around the world. For the specific deliverable range, please check the system prompt when placing an order.​ (2) Shipping Methods​ According to the nature of the product, destination and customer needs, we will choose appropriate logistics partners for delivery, mainly including international express, dedicated line logistics and other transportation methods.​ (3) Shipping Time​ Domestic orders: Generally, the goods will be shipped within 1-3 working days after placing the order, and can be delivered within 3-7 working days after shipment (remote areas may be extended by 2-3 working days).​ International orders: The goods will be shipped within 2-5 working days after placing the order. After shipment, depending on the destination, the transportation time is usually 7-30 working days, subject to the actual logistics time.​ (4) Shipping Costs​ Domestic orders: Orders over [X] yuan are free of shipping costs, and orders under [X] yuan are charged [X] yuan for shipping.​ International orders: Shipping costs are calculated based on factors such as product weight, volume, and destination. The specific cost will be automatically displayed by the system when placing an order.​ (5) Logistics Tracking​ After the goods are shipped, we will promptly provide a logistics tracking number. You can check the transportation status of the goods through the logistics query function on the website or related logistics platforms.​ 2. Return and Exchange Policy​ (1) Conditions for Return and Exchange​ The return or exchange application for the product must be submitted within 30 days after receipt; otherwise, it will not be accepted.​ The product must be in a brand-new and unused state, with complete packaging and accessories, without affecting secondary sales.​ For returns or exchanges due to quality issues, the seller shall bear the round-trip freight; for returns or exchanges due to personal reasons (such as inappropriate size, dislike, etc.), the freight shall be borne by the buyer.​ (2) Return and Exchange Process​ The buyer submits a return or exchange application through the official email (niluletu94892@gmail.com) or the website customer service channel, explaining the reason and attaching photos of the product.​ The seller will review the application within 2 working days after receiving it, and inform the specific handling method after approval.​ The buyer sends the product back to the designated address according to the seller's instructions, and the order number must be indicated when returning.​ After the seller receives the returned product and passes the inspection, the refund or exchange will be completed within 7 working days.​ (3) Circumstances Where Returns and Exchanges Are Not Accepted​ Used or damaged products that affect secondary sales.​ Customized products (such as engraved, exclusive patterns, etc.) without quality issues.​ Products without original packaging or missing accessories.​ Products damaged due to improper storage or man-made factors by the buyer.​